Discover the importance of organizational alignment and agility in this blog post. Learn how establishing a strong CORE and building a strategy around it can lead to sustainable growth and success. Find out how alignment and agility empower your organization to thrive in an ever-changing business landscape.
Improve Problem-Solving, Information Gathering, and Understanding Intent.
Introduction: The Need for Common Sense
Business leaders often question why employees or direct reports don’t use common sense in decision-making. To help people make better decisions, we must delve into three crucial areas: solving the right problem, gathering all the available information, and understanding the intent.
- Solving the Right Problem: The Art of Asking the Right Questions
To prevent solving the wrong problem, make sure to:
1.1 Define the problem yourself
- Don’t rely on someone else’s definition of the problem.
- Encourage team members to clarify their understanding of the issue.
1.2 Stay close to the problem
- Engage with those who have firsthand experience of the problem.
- Encourage open communication and feedback channels.
1.3 Think about the problem from multiple perspectives
- Foster a culture of collaboration and diverse thinking.
- Utilize brainstorming sessions and workshops to explore various angles.
- Having all the Available Information: Observing, Orienting, and Analyzing
To gather all available information, consider the following:
2.1 Move the decision-making to the information source
- Empower frontline employees to make decisions.
- Implement a decentralized decision-making structure.
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