Systems and Operations

If you are running a small business, you know just how all encompassing its daily operations and administrative needs are. Managing details, people, banks, processes, customers, vendors, and everything else can keep you completely stuck in reacting, not planning strategy, and your passion.
There is nothing so useless as doing efficiently that which should not be done at all.
Peter Druker

Most business leaders hit a point where they find:

  • Employees waste time on poor processes and their results are inconsistent 
  • Internal challenges are outweighing the team’s focus on clients and solving their issues 
  • They don’t have the right tools for the job 
  • Operational items are keeping you from the areas they’re passionate about, such as longterm goals and strategy 
  • They’re stuck in reaction mode all the time 
  • Managing the administrative details with various service providers makes you want to pull out their hair 
  • They’re ready to be less involved or plan for transition and need professional management
  • Managing the administrative details with various service providers makes you want to pull out their hair
  • They’re ready to be less involved or plan for transition and need professional management.

We can help. Let us remove the obstacles and orchestrate your plan for you.   

We work closely with your team as teachers and coaches who roll up their sleeves and get the work done while engaging them to grow and empowering them to carry forward the changes throughout the process.

Business Transformations

You love your business, but it doesn’t perform the way you like.  We work with your team to improve processes, speed up decision making, create accountability, and execute confidently.

Process Improvement

How smooth are your operations?  Are they error prone or manually intensive? We design lean, efficient processes that massively improve your bottom line.

I can’t speak highly enough about Marc. He is knowledgeable, and he really truly cares. He’s helped us tremendously with purpose culture. He really made us think about stuff that I wouldn’t have thought about before.

Dave Hollister

President, Level 7 Facilities Services

Recent Posts

Why is there not MORE common sense

Why is there not MORE common sense

“Why don’t they use common sense?!” You may have said this phrase yourself, or heard it with your managers, when discussing an employee’s actions. However, the frustrated appeal to “common sense” doesn’t actually make any meaningful change in your organization. We all make decisions based on the information we have and the guides we have to use. So if the wrong decisions are being made in your organization, it’s time to examine the tools you give decision-makers.

Ideation! Harder Than It Sounds

Ideation! Harder Than It Sounds

Bringing in new ideas, thoughts, understanding, and logic is key as your organization faces the challenges of a changing environment. But when you do an ideation session in your organization… how does it go? For so many organizations, many times, after a few ideas have been thrown out and rejected, the thought process slows down very quickly, and a form of hopelessness takes over. How does your organization have better ideation? I’ve come across a new approach with a few teams lately.