How to Create a High-Performance Culture While Maintaining Family Values
Introduction: The Importance of Company Culture
I strongly believe that company culture is essential to a business’s success. It shapes your identity, attracts employees, and influences behavior. Jim Collins famously stated that the most important thing is “Who is on the Bus.” However, many clients and business owners I talk to claim they have a “Family” culture within their organizations. This response often raises a red flag for me, as it may indicate potential organizational performance issues.
Understanding the ‘Family’ Culture
What does a “Family” culture really mean? At first glance, it may seem like the organization provides a nurturing and supportive environment for its employees. However, the reality is often different, with conflicts arising and employees falling into roles similar to those in a dysfunctional family.
Typical ‘Family’ Roles in Organizations
Some common dysfunctional roles found in organizations with a “Family” culture include the matriarch/patriarch, favored child, second-class child, drunk uncle, bitter sibling, and outcast. These roles can hinder the performance and success of the organization.
Why ‘Family’ Culture Can Be Problematic
Employees often leave organizations due to losing respect for their supervisors. This loss of respect is commonly attributed to the supervisors’ tolerance of “B” and “C” performers. High-performing employees want to be surrounded by other top performers, but in a “Family” culture, poor performance is tolerated, driving away the most talented workers.
Creating a Performance-Oriented Culture
To foster a culture that values performance, organizations should avoid claiming a “Family” culture. Instead, they should focus on specific family values they want to emphasize, such as nurturing, development, or training.
Success Factors for Family Businesses
Successful family businesses often have clear rules for family members who wish to join the company. These rules may include working elsewhere before joining, applying for open positions, possessing the necessary qualifications, being interviewed and selected by non-family members, reporting to non-family members, and understanding that they can be fired for non-performance.
Conclusion: Emphasizing Performance and Values
If you want to create a high-performance culture in your organization, avoid relying on the concept of a “Family” culture. Instead, focus on the specific aspects of family values you want to emphasize and incorporate them into your company culture.
Copyright (c) 2021, Marc A Borrelli
Recent Posts
EOS is just that, an Operating System
The EOS Model® provides a useful foundation for businesses, but it falls short in addressing key aspects of creating an growth. By incorporating additional elements from the Gravitas 7 Attributes of Agile Growth® model, businesses can create a more comprehensive system that promotes growth while maintaining smooth operations. Focusing on Leadership, Strategy, Execution, Customer, Profit, Systems, and Talent, the 7 Attributes of Agile Growth® offer a more encompassing approach to achieving success.
What has COVID done to Company Culture?
COVID has affected everyone. However, companies need to examine if they have lived their core values during COVID, how they are reinforcing them in a WFH environment, and especially with the onboarding of new hires.
Profit ≠ Cash Flow
Knowing how much cash you generate is essential for planning for growth. Too many companies don’t know and when they grow they find they are continually running out of cash. Understand your cash flow generation and how to improve it through improvements in your Cash Conversion Cycle and using the Power of One.
What Are Your Critical and Counter Critical Numbers?
The key to achieving long term goals is to define short term goals that lead you there. Focusing those short term goals around a key metric is essential. However, ensure that the metric will not lead other areas astray by having an appropriate counter critical metric act as a counter balance.
Do You Truly Know Your Core Customer?
Knowing the profit of your core customers is key to building a growth model. Many companies have identified core customers that are generating a sub-optimal profit and so they cannot realize the profits they seek. Identifying the correct core customer allows you to generate profits and often operate in “Blue Ocean.”
The Spectacular Rise and Fall of the European Super League
The European Super League (ESL) collapsed within 48 hours of its announcement due to hubris, a lack of value creation, and fan backlash. The founders’ arrogance led them to disregard European football’s deep-rooted traditions and culture. At the same time, the focus on wealthy club owners instead of merit undermined the essence of the competition. The fierce backlash from fans, who felt betrayed by their clubs, demonstrated the importance of prioritizing supporters’ interests in football.
When Should I Sell My Business?
Many business owners want to sell at the top of the market. However, market timing is tough. Is this the best strategy? Probably not.
Does Your Financial Model Drive Growth?
Working with many companies looking to grow, I am always surprised how many have not built a financial model that drives growth. I have mentioned before a financial model that drives growth? Here I am basing on Jim Collin's Profit/X, which he laid out in Good to...
COVID = Caught Inside
As we emerge from COVID, the current employment environment makes me think of a surfing concept: “Being Caught Inside When a Big Set Comes Through.” Basically, the phrase refers to when you paddle like crazy to escape the crash of one wave, only to find that the next wave in the set is even bigger—and you’re exhausted. 2020 was the first wave, leaving us tired and low. But looking forward, there are major challenges looming on the horizon as business picks up in 2021. You are already asking a lot of your employees, who are working flat out and dealing with stress until you are able to hire more. But everyone is looking for employees right now, and hiring and retention for your organization is growing more difficult.
Boosting Common Sense Decision-Making in Your Organization
Discover how to enhance decision-making in your organization by focusing on three crucial areas: solving the right problem, gathering all the available information, and understanding the intent. Learn to empower your team, foster a purpose-driven culture, and improve organizational clarity for better decision-making.
cheapest cialis: Generic Tadalafil 20mg price – cialis for sale
I’ve been absent for a while, but now I remember why I used to love this website. Thank you, I?¦ll try and check back more frequently. How frequently you update your web site?
sildenafil online [url=http://viagras.online/#]viagras.online[/url] cheapest viagra
https://viagras.online/# Viagra Tablet price
Cialis over the counter: Generic Cialis without a doctor prescription – Cialis without a doctor prescription
Cheap Levitra online [url=https://levitrav.store/#]Levitra 20mg price[/url] Vardenafil buy online
https://cenforce.pro/# cenforce for sale
Vardenafil buy online: Levitra generic price – Buy Levitra 20mg online
http://kamagra.win/# Kamagra 100mg
sildenafil 50 mg price [url=http://viagras.online/#]order viagra[/url] cheapest viagra
cheapest cialis: Generic Tadalafil 20mg price – cheapest cialis
Buy Tadalafil 10mg: buy cialis online – Cialis without a doctor prescription
http://viagras.online/# Sildenafil 100mg price
Kamagra 100mg price [url=http://kamagra.win/#]kamagra[/url] п»їkamagra
http://pharmworld.store/# canadian pharmacy coupon code
https://pharmnoprescription.icu/# online pharmacy canada no prescription
buy prescription drugs without a prescription: no prescription needed online pharmacy – online pharmacies no prescription usa
can i buy prescription drugs in canada [url=https://pharmnoprescription.icu/#]meds online no prescription[/url] no prescription
https://pharmnoprescription.icu/# online medication without prescription
us pharmacy no prescription [url=https://pharmworld.store/#]online pharmacy[/url] cheapest prescription pharmacy
crestor pills birth – ezetimibe online punish caduet online singular
canada prescriptions by mail: order prescription from canada – canada pharmacies online prescriptions
no prescription: mexico prescription drugs online – best no prescription online pharmacies
online pharmacy that does not require a prescription: online doctor prescription canada – no prescription medicine
canadian online pharmacy no prescription [url=http://pharmworld.store/#]pharm world[/url] canadian online pharmacy no prescription
https://pharmcanada.shop/# canadian pharmacy meds review
canadian pharmacy 24h com: canada drug pharmacy – canadian compounding pharmacy
canadian pharmacy king [url=http://pharmcanada.shop/#]legit canadian online pharmacy[/url] cheapest pharmacy canada
http://pharmcanada.shop/# canadian pharmacy world reviews
canadian world pharmacy: northwest pharmacy canada – legitimate canadian pharmacy online
pharmacy online 365 discount code: cheapest pharmacy – no prescription needed pharmacy
online meds without prescription [url=http://pharmnoprescription.icu/#]canada prescription[/url] how to order prescription drugs from canada
http://pharmindia.online/# world pharmacy india
canadian drug stores: canadian pharmacy king reviews – canadian pharmacy reviews
https://pharmworld.store/# canadian pharmacies not requiring prescription
mexico pharmacies prescription drugs: mexican pharmaceuticals online – mexican border pharmacies shipping to usa
buy prescription drugs from india [url=https://pharmindia.online/#]reputable indian online pharmacy[/url] top 10 online pharmacy in india
http://pharmcanada.shop/# canadian pharmacy near me
best no prescription online pharmacy: canada prescription drugs online – canada mail order prescriptions
steroids prednisone for sale [url=http://prednisoned.online/#]how much is prednisone 5mg[/url] 60 mg prednisone daily
amoxil generic: cost of amoxicillin – canadian pharmacy amoxicillin
zithromax for sale online: zithromax over the counter canada – zithromax pill
http://amoxila.pro/# buy amoxicillin 500mg usa
buy prednisone online usa [url=https://prednisoned.online/#]prednisone prices[/url] prednisone online paypal
neurontin cost australia: over the counter neurontin – medicine neurontin 300 mg
buy doxycycline without prescription: doxycycline tetracycline – buy doxycycline 100mg
doxycycline 100mg capsules: buy cheap doxycycline online – doxycycline 50 mg
zithromax z-pak: zithromax buy online – zithromax 500mg
http://zithromaxa.store/# generic zithromax medicine